Frequently Asked Questions
Q: What kind of services do you provide?
Universal Home Health Care provides licensed medical professional care, companion care, and personal care services that allow individuals who need living assistance to stay at home. Our Home Care and Home Health Care services are designed to provide in-home assistance to seniors, injured individuals, and mentally challenged adults and children requiring help with daily living activities.
Q: What kind of qualifications and experience do your caregivers possess?
UNIVERSAL HOME HEALTH CARE provides a highly trained and experienced clinical and caregiver team to ensure that all operations and the clinical standards delivered are exceptional and of the highest quality. Our health care team consists of state licensed Registered Nurses (RN), Licensed Vocational Nurses (LVN), Physical Therapists, Occupational Therapists, Speech Therapists, medical social workers, and certified home health aids.
Q: How quickly can you begin providing in-home care services?
Most Home Care services can be provided within as little as 48-hours.
Q: Can a family member become part of the Universal Home Health Care caregiver team?
Yes. It is possible for Universal Home Health Care to hire a family member to become part of the team who provides your loved one’s in-home caregiving. Certain qualifications are required so call Universal Home Health Care for more information.
Q: What insurance does UNIVERSAL HOME HEALTH Care accept?
UNIVERSAL HOME HEALTH CARE accepts Medicare, Medicaid, Preferred Provider Organization (PPO), Auto insurance and Worker’s Comp. Medicare typically covers the cost of home health services. In general, Medicare offers premium-free (no deductible) coverage for most individuals 65 years of age or older by paying for home health care services as needed. To receive coverage for home health benefits under Medicare, an individual must be under the care of a physician, be homebound during treatment, and require part-time intermittent skilled services.
Home health care services are also eligible to be covered by Medicaid, private insurance and other private funding options. However, these options may have additional criteria that must be met to receive coverage. Our staff will verify insurance coverage for you.
Q: How do I begin home care services with UNIVERSAL HOME HEALTH Care?
Call 888-302-7069 to speak with an M&Y Care specialist or CLICK HERE to schedule an appointment to discuss your needs with a care specialist.